Use Cases
When the location’s schedule requires an update (e.g., holidays, temporary closures, or other adjustments)
When the description of the location needs to be updated (e.g., changes in services or key details)
When the location’s contact information changes (e.g., phone number)
When the location undergoes rebranding or a name change
Instruction
1. Navigate to the “Location Settings” Tab in the CRM
If the Location Settings tab is not visible in your interface, please contact LoyaltyPlant support team for assistance
2. Select the appropriate location
3. In this section, you can manage order acceptance, control the location's visibility on the map, and update the name, address, business hours, and description.
❗Important: Changes made here affect only the visual display in the app. They do not update backend settings. For example, updating business hours here will not change when the system accepts orders — that requires a separate backend update. Contact your CS manager to apply backend changes.
4.You can also update the phone number as needed.
5. Click “Save” to apply changes.
Changes are applied immediately in the app.